Shipping Policy

We processes orders between Monday and Friday. Orders will be processed within 2-5 business days of ordering and shipped once the order is processed. Please note that we don't ship on weekends. 

Countries we can ship to:

Our main customers are from the United States but we ship almost everywhere in the world! Here's a list of the countries we do ship to: Canada, Australia, New Zealand, United Kingdom, South Africa, Brazil, Mexico, Saudi Arabia and all the European countries. Some countries might be excluded or require a business or a tax ID to ship to; don’t worry, we will contact you if there are any of these issues with your shipment. Shipping rates vary based on weight, distance and the value of your order; estimated cost will be calculated at checkout.

 

The approximate shipping time accords to each country:

United States: 10 - 21 business days

Canada: 12 - 25 business days

Australia: 15 - 25 business days

New Zealand: 15 - 25 business days

United Kingdom: 10 - 21 business days

Europe: 12 - 25 business days

Rest of the World: 15 - 30 business days

If your order hasn't arrived in the estimated delivery time, please contact our support team. You can usually expect a reply within 1 business day.

We will email your tracking information as soon as your order has been shipped from our warehouse. You can track your order here.

*Please note that these are estimated delivery times only, therefore seashelter is not guaranteeing delivery dates.

Please ensure all delivery information is correct. If there is incorrect and/or missing information, we may be required to contact you to update the delivery information, which may cause delays in delivering your order. Delays may also occur as a result of customs clearance.

Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time. 

Your order may be delivered to you by either the local post office or a local courier. Depending on your area, most orders will be delivered by your local post service, so the package will be received with your regular mail. If you are not home when the delivery is made, a notice card may be left by the postal service to advise on how and where your delivery can be collected.

Please fill in your address in all details, otherwise the package we mail to you will be returned to us.